Our impact

Supporting children and families who need it most

2022-23 was an extremely challenging period for many children, young people, parents and carers in the UK. 

Sharp increases in the cost of living, hard on the heels of the Covid-19 pandemic, drove many families into further difficulty. Barnardo’s was on the front line of dealing with the fall-out, supporting children and young people struggling with anxiety and mental health issues, as well as increased pressure on family finances.  

At the same time, Russia’s invasion of Ukraine and ongoing conflicts in other parts of the world drove record numbers of people to seek sanctuary in the UK, including many children who were forced to flee their homes in the most traumatic circumstances. 

As in previous years, Barnardo’s dedicated frontline colleagues, including our volunteers, were there to help with these pressing issues impacting children and their families. 

We are extremely proud of the critical role that Barnardo’s played during this period. Staying true to our purpose and values, we have continued to support those who need us most. 

In 2022-2023 we...

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    Reached 373,200 people

    Together with our partners, we reached 4% more children, young people, parents, and carers than the year before.

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    Ran 811 services and partnerships across the UK

    81 services in Northern Ireland, 173 in Scotland, 61 in Wales and 496 across England.

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    Were supported by 16,924 volunteers

    Our amazing volunteers gave 1.8 million hours of their time to support children, young people and their families.

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    Ran 590 retail shops

    Our shops and superstores across the country earned a total of £87.9 million.

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    Fundraised £39.5 million

    Thanks to our incredible supporters we raised £2.3 million more than last year through donations, gifts in wills and other fundraising. This included fantastic events such as Banking on Barnardo’s and our Firecracker Ball.

Responding to the cost-of-living crisis

How we've supported children and families living in poverty

Cost-of-living fund

In October 2022, Barnardo’s established a fund to help provide immediate support to children and families we support who were struggling as a result of the cost-of living crisis.

Between October 2022 and March 2023, we reached over 13,000 people, including more than 7,000 children, across over 4,000 households.

Pie chart displaying how we helped with the cost of living fund, the majority of money going to preventing hunger, suitable clothing and access to warm spaces

 We helped families by preventing hunger, providing suitable clothing, access to warm spaces and more.

Free school meals campaign

More than 1 in 4 children are living in poverty in the UK, and the cost-of-living crisis has been making this worse as families struggle to pay their bills. We believe that no child should grow up in poverty, and so called on the Government to introduce free school meals for all primary school children in England and do more to tackle hunger during the school holidays.

In February 2023 we delivered our free school meals petition with over 32,000 signatures to 10 Downing Street. Find out more about our child poverty campaign.

Bella, a young carer who we supported through the cost of living
Barnardo’s helps children in so many ways. If a child or young person doesn’t have to worry about their next meal or keeping warm, it means they can be happier and focus instead on their future.

Bella*, a young carer supported by Barnardo's 

Supporting displaced children and families

How we've helped children seeking sanctuary in the UK.

We supported 12,000 children, young people, parents and carers who were seeking sanctuary in the UK

This included:

  • 9,730 through our bespoke helpline for families arriving in the UK (available in many languages)
  • 1,319 through our Home Office funded Counter Trafficking Service
  • 822 through our Welcome service in Scotland

We also supported 449 families in Northern Ireland including 269 families from Syria, and 10 from Afghanistan through our Northern Ireland Refugee Support Service. These services, alongside other help like specialist foster placements, provide vital support, including help to access basics like food and healthcare; therapeutic mental health support; and longer-term assistance with housing, education and employment, so that families can settle in the UK.

Our Warm Welcome report

During Refugee Week in June 2023, we released a report outlining a blueprint for supporting displaced children seeking protection in the UK at an event in Parliament alongside children with experience of seeking protection in the UK. Read more in our Warm Welcome report here.

Find out more about how we work with decision-makers to make lives better for children and young people. 

Anna is hugged by her son as they look worried in their kitchen
Thanks to Barnardo’s for the vouchers and such help to the Ukrainians.

Anna*, who received a voucher to support her and her son

Working with our volunteers

16,924 people volunteered with us 

Our brilliant volunteers continued to play a vital role in delivering our charity objectives, with 16,924 volunteers contributing 1.8 million hours of support to our work this year.

Read more in our blog about the important impact volunteers make to our services.

David, our volunteer gardener, happily out in the garden
The best part about this volunteer role is knowing that I've helped create a green space in a largely built-up area, which can also be enjoyed by our visiting families, staff, and young children.

David, Volunteer gardener in Gloucestershire 

How we made a difference through our partnerships

We are passionate about improving our supporter experience and aspire to provide an excellent and inspiring experience for our supporters in every interaction with us. During the year we have modernised our ways of working across our supporter care team and are driving continuous improvements for the year ahead. 

We are proud to work in partnership with businesses across the UK who share our passion, values and ambition to improve outcomes for children, young people and families across the UK.

Co-op staff running to raise money for Barnardo's, their new national charity partner

Our Co-op partnership

At the end of this year we were thrilled to be announced as The Co-operative Group’s new national charity partner. Over the next two years, we will be working with Co-op, their 60,000 employees and over 4,500 stores and branches to raise £5m to support young people to access basic needs like food; to manage their mental wellbeing; and to connect with opportunities for their future.

Find out more about this partnership here.

Amazon Jobs project logo

Our Amazon partnership

Our partnership with Amazon continues to go from strength to strength, with a donation of £385k to support The JOBS (Journey Of Becoming Successful) Project, which helps young people with employability training, personal support, work and further education opportunities in their local community, based close to four of Amazon’s UK sites.

Our commitment to sustainability

As a charity, we’re committed to reducing our environmental footprint to help preserve the planet for the children and young people across the UK. We know that climate change is one of the most fundamental concerns for our young beneficiaries, and they expect us to take action and play our part.  

Our sustainability plan launched in 2021, outlines our charity’s commitment to sustainability and achieving net zero by 2050 or sooner. Our strategic vision is to build a culture whereby we implement sustainable practices to achieve substantial and positive changes to make us a sustainable charity.  

We have committed to reducing our environmental impact through:   

  • sustainable working practices and behaviours
  • proactive measures to reduce our environmental footprint 
  • responsible and sustainable stewardship in everything we do

Due to the impact of the pandemic, we take 2019-20 as a baseline for our reporting. Between 2019-20 and 2022-23 carbon emissions from: 

  • gas and other fuels reduced by 52.83% 
  • electricity reduced by 43.77% 
  • transport reduced by 22.62%

Read more about our commitment to sustainability.

  • Our annual report

    Read our latest annual report to get more information about how were funded and how we spend our money.

  • Get involved

    Whether it's through volunteering your time, fundraising whilst doing a challenge event, signing a petition or donating, your support is vital to helping children and young people.

  • Get support

    Find out more about the services and areas we work in and how you or someone you know could get support form us.

*Names have been changed and models used to protect people's identities