We are here to help children, young people and their families affected by Covid-19 in England.

If you’re not sure if we can help, it’s okay to give us a call. You can tell us about yourself and, if we can’t help you, we’ll find someone who can.

We can usually help if: 

  • you are under the age of 18,
  • you have a special educational need and are under the age of 25,
  • you are not already supported by social services in England,
  • you care for anyone described above, or
  • if you are expecting children.

We won’t judge you or blame you, whatever you are going through.

You can call us for free on 0800 157 7015 to speak to a friendly person in our team, and we’ll help you figure things out.

Our support is free, and we can talk about what kind of support works for you. 

You can call us between Monday and Friday 9am – 9pm and Saturday and Sunday 10am – 6pm or use our form, below, to explain a bit about yourself and we’ll get back to you.

If this is an emergency and you might be hurt or are in danger, contact the Police on 999.

Tell us a bit about yourself

If you would find it safer or easier to tell us about your situation in writing, use this confidential online form.

Explore our Support Hub

We’ve put together these online resources to help support you and your family.

Things to know

  • Our phone number is free, you won’t have to pay to contact us or to access the support offered.
  • We work across all of England, and if you live outside England then Childline or the NSPCC can support you
  • You have the right to be safe. If we become worried about your safety, we will share information with other organisations to make sure you’re protected from harm. This is our legal duty, and we will work with anyone at risk to help them access support.
  • With your agreement, we may share you and your family’s information with other organisations in our Partnership who will provide part of this support service.