See Hear Respond is a partnership to help children, young people and families cope with the Covid-19 crisis.
If you want to refer a child or a young person to the See, Hear, Respond service
Child or young person
If you want to tell us about your situation.
Parent or carer
If you want the See, Hear, Respond service to contact you
About See, Hear, Respond
The See, Hear, Respond Partnership is a new service funded by the Department for Education. With your help, the See, Hear, Respond Partnership will quickly identify and support children, young people and families who are struggling to cope with the impacts of coronavirus.
Its aim is to provide early intervention before these children reach the threshold for statutory intervention.
See, Hear, Respond does not replace your usual referral process for children who meet a statutory threshold for significant harm: such referrals must be made to your local authority safeguarding team using your usual safeguarding procedures.
The See, Hear, Respond Partnership has been created specifically to help children and young people in England who are experiencing harm and increased adversity during coronavirus, by providing support to those who are not being seen by schools or other key agencies. There is no minimum threshold for referral. We will support children from pre-birth up to 18 years of age and those with special educational needs under the age of 25.
See, Hear, Respond will contact every referral made to us, so no child gets missed. We’ll then find a partner best placed to support the most isolated and at risk children in your area. They’ll get help in one or more of four ways:
- an online hub of support and information,
- online counselling and therapy
- face-to-face support for those most affected and at risk of some of today’s most pertinent issues, such as criminal exploitation, and
- helping children and young people reintegrate back into school.
We especially want to invite referrals for families who are most isolated from support due to Covid-19, including:
- Under 5s with a specific focus on under 2s
- Those with Special Educational Needs and Disabilities and where there are concerns about their welfare e.g. online safety
- Children who may be at increased risk of abuse, neglect and exploitation inside or outside of the home
- Black, Asian, Minority Ethnic and Refugee children who experience barriers to accessing services
- Young carers
Don’t hesitate to call between 9am-9pm Monday-Friday, and 10am-6pm at weekends, or submit our secure, professional referral form. Thank you for taking the first step in getting support for a vulnerable child or young person.
The See, Hear, Respond Support Hub
As well as the above services, there are also a number of resources we've developed to help support you and your family. See below for more details.