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In their words

The best evaluation of any service is by the people who use it. We asked them what they thought, some of their responses are included below:

What I gain from the service

'The staff are brilliant, they make you feel welcome and that gives you that confidence' (parent)

'Now I know what is safe/unsafe, right and wrong so I can say no.' (young person)

'I got more information, what to do and what not to do and how to keep myself safe as well' (young person)

'My worker made it clear what grooming was, all the stages of grooming. I had heard of grooming but I didn’t understand what it was. Everything made sense' (young person)

'It’s been marvellous, our eyes have been opened. We’ve spread the news to family members' (parent).

'They’d listen to us and take note of what we wanted as a family' (parent).

'I use the internet more safely and don’t put inappropriate pictures up because I won’t have control of it once it’s up there, and I keep my profiles private so only my friends can access it' (young person).

Feedback about most useful things offered

'Talking to somebody about your worries and problems'

'Group work helped me meet friends and with my confidence'

'The Missing From Home Service is excellent, it was great someone coming to talk to my Child about the risks'

'Someone to support me and give me advice'

'Advice and resources for parents is great, it helps me to keep my Child safe'

External awards and recognition

  • 2002 Health & Social Care Award for 'Joint Partnership' working
  • 2004 Queens Award for voluntary services to the community
  • 2006 The Children and Young People’s Services ‘The Stay Safe Award’ for work within schools on the ‘Protecting Self and Keeping Safe pack’ developed to educate young people about sexual exploitation, bullying, teenage pregnancy and alcohol, drug misuse.
  • 2007 The Assistant Chief Constables commendation from Cleveland Police for contributions to tackling kerb crawling and adult prostitution in Middlesbrough
  • 2011 ‘Children’s Champions Award’, The News of the World and Post Office, for improving the Welfare of Children.
  • 2011 SECOS awarded the District Commanders Commendation for commitment and professionalism in tackling CSE.
  • 2013 Cleveland Police Award Winner for supporting vulnerable victims with respect, dignity and compassion.
  • 2014 Two ISVA Peers Supporters were awarded ‘The Diana Award’, for giving time to improve the lives of others.

For more information please read real life sexual exploitation stories on Barnardo's main website.

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