Skip to navigation

Volunteer in one of our charity shops


Want to improve your CV, meet new people and have fun whilst supporting the work of Barnardo's? Why not consider becoming a Barnardo's retail volunteer? We have over 10,000 volunteers without whom our 700 stores could not successfully fundraise to support Barnardo's work with vulnerable and disadvantaged children and young people.

Some give us two hours a week, others give us 20, but no matter what, they are all making a vital contribution towards the charity’s work.

So why not turn your everyday into something that makes a difference.

As little as two hours a week volunteering in our retail stores could transform a child’s life, as well as bringing fulfilment, enjoyment and development to yours.

What can you expect to be doing?

  • Developing customer service skills
  • Working on the till processing sales and returns
  • Stock processing & preparation including sorting, steaming and pricing
  • Visual Merchandising - Creating stylish windows and displays
  • Replenishing stock on the shop floor
  • Administrative tasks such as stocktaking


Volunteering provides great personal benefits and career development such as:

  • Customer service skills
  • Retail skills such as visual merchandising.
  • Increased confidence
  • Team-working skills
  • Problem-solving abilities
  • Meeting new people
  • Option to take Retail & Customer Service NVQs (selected stores only)
  • Volunteer at Barnardo's as part of an accredited programme or course