Independent supporters work directly with young people and their parents or carers

Our independent supporters help children with special educational needs and disabilities (SEND) who are going through an education, health and care (EHC) needs assessment.

Independent support worker with children in background

We give independent support in 29 local council areas, listed below. The service is free of charge if you live in one of these areas.

Our independent supporters:

  • listen and understand the young person's needs
  • attend meetings for extra support
  • make sure everybody involved understands the young person's views
  • help to explain all the reports and recommendations
  • help with developing an education, health and care (EHC) plan

Our independent supporters don't work for the local council. They are Barnardo's staff specially trained to work with families. The support usually lasts between 15 and 20 weeks for each family.

Find a service near you.

Request an independent supporter

Parents, carers and young people aged 16 to 25 can contact the independent support service in the local councils listed below by email or telephone.

Local council Email Telephone number
Barking and Dagenham ISBarkingDagenham@barnardos.org.uk 0808 800 0037
Barnet ISBarnet@barnardos.org.uk 0808 800 0037
Blackburn with Darwen IndependentSupporters@barnardos.org.uk 01772 629470
Blackpool IndependentSupporters@barnardos.org.uk 01772 629470
Bolton IndependentSupporters@barnardos.org.uk 01772 629470
Bradford bradfordindependentsupport@barnardos.org.uk 01274 481183
Bury isduty@togethertrust.org.uk 0161 283 4848
Halton ISS@PSS.org.uk 0151 702 5555
Hammersmith and Fulham ISHammersmithFulham@barnardos.org.uk 0808 800 0037
Haringey ISHaringey@barnardos.org.uk 0808 800 0037
Harrow ISHarrow@barnardos.org.uk 0808 800 0037
Havering ISHavering@barnardos.org.uk 0808 800 0037
Kensington and Chelsea ISKesingtonChelsea@barnardos.org.uk 0808 800 0037
Knowsley ISS@PSS.org.uk 0151 702 5555
Lancashire IndependentSupporters@barnardos.org.uk 01772 629 470
Liverpool ISS@PSS.org.uk 0151 702 5555
Manchester isduty@togethertrust.org.uk 0161 283 4848
Newham ISNewham@barnardos.org.uk 0808 800 0037
Oldham isduty@togethertrust.org.uk 0161 283 4848
Rochdale elaine.gansler@barnardos.org.uk 01706 515717
Salford isduty@togethertrust.org.uk 0161 283 4848
Sefton ISS@PSS.org.uk 0151 702 5555
St Helens ISS@PSS.org.uk 0151 702 5555
Tameside isduty@togethertrust.org.uk 0161 283 4848
Tower Hamlets ISTowerHamlets@barnardos.org.uk 0808 800 0037
Wakefield wakefieldindependentsupport@barnardos.org.uk 01924 304152
Waltham Forest ISWalthamForest@barnardos.org.uk 0808 800 0037
Warrington ISS@PSS.org.uk 0151 702 5555
Wirral ISS@PSS.org.uk 0151 702 5555