See, Hear, Respond Wales is here to help children, young people and families cope with the Covid-19 crisis.
In response to COVID-19, we have a number of ways to offer you support if you live in Wales:
- Confidential online referral
- A free helpline (0800 157 7015)
- A support hub of advice and information
Tell us a bit about yourself
Our online referral forms below are made for you to talk about a number of things:
- anxieties (or other feelings) about living with COVID restrictions and lockdown
- being in school
- help with isolation
- help with particular things such as those with health vulnerabilities or disabilities
- relationships with parents and family
- stress or money problems
- keeping safe and well during covid
- using online methods of communication and media safely
Professionals can also submit a referral through our secure, professional form below.
Our support hub is a space for parents, carers and young people to access a range of materials, resources and much more to help deal with some of the challenges the pandemic has presented.
The Mental Health Sub-Hub features lots of useful resources to help you prioritise yours and your children’s mental health.
In the Supporting Families Sub-Hub you will find a range of resources, tools, videos and more focused on supporting your family during the pandemic.
We know that helping children navigate the internet can be a real concern for many parents and carers. The Online Life Sub-Hub features guides and resources to help you talk to your child.
Back to school
In the back to school sub hub you will find a range of resources, tools, videos and more to help you support your child’s journey going back to school.
Special Educational Needs & Disability
The SEND Sub-Hub features information and resources for children with complex needs, such as children and young people with special educational needs and disability (SEND).
The Young Carers Sub-Hub is where you will find a range of resources, tools, videos to support you as a young carer dealing with increased pressure during the pandemic.
What sorts of resources will I find here?
You will be able to find lots of helpful resources, from articles to toolkits, podcasts to animations, and much more.
I am a professional, can I access the resources?
Yes, the See, Hear, Respond Hub is an interactive space where you will find a range of materials to signpost service users to.
Other useful COVID advice Welsh links:
The Samaritans offer confidential advice and support and also offer a Service in Welsh,
Meic is the helpline service for children and young people up to the age of 25 in Wales. From finding out what’s going on in your local area to help dealing with a tricky situation, see their website
The Welsh Government has information on COVID lockdowns, restrictions, Track and Trace and Testing etc.
Public Health Wales has the latest information about the situation in Wales and lots of links to other organisations that can help
NHS medical advice and support has information such as symptoms and getting a test you can go to.
Shelter Cymru has Housing and finance advice services you can visit
LGBT Cymru has information if you are LGBTQ or want specialist advice or support. You can contact the helpline service on their website or phone 08009804021
If you are experiencing domestic abuse or sexual violence or are concerned about someone you can visit the Welsh government helpline website or call them on 08088010800
Safer Wales has information about specific services for men experiencing domestic abuse
Safeguarding children’s Boards have a lot of information about local services and ways to access children and adult support in your area. They also have information about how to report children and adult safeguarding concerns
Remember: in an emergency, always contact 999 and in non-emergencies, contact 101