Barnardo's and Newport City Council Strategic Partnership
- the impact of integrated family support services


The Newport Integrated Family Support Service (IFSS) is the result of a partnership concept and vision devised by service leaders in Newport City Council and Barnardo’s Cymru more than five years ago. The vision was to develop a sufficient range of evidence-based family support services capable of promoting child and family wellbeing and actively preventing the need for care and support.

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“I am very proud of our highly praised work with Newport City Council. It shows just how effective partnerships can be and means that together we can achieve the very best outcomes for children.”

– Javed Khan, CEO of Barnardo's

“Our partnership with Barnardo’s is rooted in a shared belief that working with families reduces long term dependency on services. The partnership is an excellent example of how two organisations can work effectively to focus on outcomes for people in the greatest need"

– Will Godfrey, CEO of Newport Council

“This journey has led to the development of a consistently evidence based, preventative and cost effective set of family support services – one of the most impressive overall models to be evaluated by IPC to date”

- Institute of Public Care

Results and impact

- Referrals to social services have more than halved

- Re-referral rates have reduced significantly

Results and impact

-The rate of children in need has steadied and is low compared with similar authorities in Wales

-The number of children with disabilities requiring a child in need intervention has reduced dramatically

Results and impact

-Newport now has one of the lowest and steadiest rates of looked after children per 10,000 population compared with similar authorities, below the national average

-Staff recruitment and retention figures have improved significantly

Results and impact

- Referrals to social services have more than halved

- Re-referral rates have reduced significantly

Results and impact

-The rate of children in need has steadied and is low compared with similar authorities in Wales

-The number of children with disabilities requiring a child in need intervention has reduced dramatically

Results and impact

-Newport now has one of the lowest and steadiest rates of looked after children per 10,000 population compared with similar authorities, below the national average

-Staff recruitment and retention figures have improved significantly