How we can help

Advice and information

We have a team of staff offering advice, information and practical support. The service is open four days per week at The Urban Exchange, Mount Street, Preston and is:

• friendly
• informal
• confidential
• non-judgmental.

You can drop in to the office or make an appointment. You might:

• be sleeping rough
• be crashing with friends
• have your own place but have problems
• want to find out what your options are
• want someone to listen.

Nightstop

If you need somewhere to stay in an emergency, Nightstop offers a safe place to stay for one night at a time. You will get:

• a meal
• your own room
• a chance to have a bath or shower
• use of a washing machine
• breakfast the next day.

You will need to be referred by an agency to access this accommodation. You can be referred by a variety of agencies including the housing department, Social Care or one of our own advice workers.

Nightstop is always looking for people who might wish to volunteer as a host for the scheme. Contact us for details.

Supported Lodgings

If you don’t feel ready to live independently in your own flat, Supported Lodgings may be for you. It provides:

• a safe place to live with an approved provider
• a stepping stone to independence
• a chance to learn how to look after yourself
• a home environment.

Supported lodgings are always seeking to recruit new providers. Contact us for details.

Floating Support

Practical and emotional help offered to young people who live in their own flat or house. The programme is flexible and can last for up to 2 years. We offer help with:

• claiming benefits and grants
• independent living skills
• help with utilities – gas, water, electric
• help obtaining furniture.

You will need to be referred to DISC (Developing Initiatives Supporting Communities) to access this scheme. You can self refer to DISC or via a variety of agencies, including one of our own advice workers.

Unfortunately, we can’t offer personal care or 24-hour support.