Skip to navigation

Help and contact information

Have we missed something?

If you are aware of any important information for new starters that is not currently included within this site, then please let us know by downloading External link iconBarnardo's Induction Content Standards form.

Your line manager

Your first point of call for general queries about your induction or work should be your line manager.

Information Services Service Desk (Helpdesk)

By phone

For technical errors relating to connectivity or user access, please contact the IS Service Desk on 020 8498 7777.


For frequently asked questions relating to e-learning access, outlook, Content Server document management and more External link iconaccess the IS frequently asked questions.

By email

Email the IS helpdesk for assistance.

You can also email 'Helpdesk' from Outlook direct from your Barnardo's PC

Workforce Development

If you experience problems or errors within this induction website or content linked to directly from it please let the Barnardo's Workforce Development team know by contacting us.

By email

Email the Workforce Development team for assistance.

By telephone

020 8498 7491

By post or in person

Workforce Development UK
Tanners Lane
IG6 1QG.