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Residential and Day Care Staff

Graded ‘Outstanding’ by Ofsted seven times in the last eight years

High Close School offers both residential and day provision.

Care staff are an integral support to school and the pupils within it. High Close is a community and everyone plays a role, this contributes to our success. The support Care staff offer to pupils, significantly contributes to the pupils’ education and their preparation for adult life.


There are four modern, purpose-built residential houses/units; Cedars, Willows, Acacia and Pinewood. These can each accommodate up to nine pupils. They are comfortable, welcoming and well equipped. They are the cornerstone of the 24 hour curriculum that the school provides to residential pupils. Residential placements are offered on a term time, weekly basis. Young people come back to school on Sunday night or Monday morning and stay until Friday at 1.40pm.

Residential places are offered to young people from the age of 7 to 18. They are placed in residential units based on individual need. There are single sex and mixed units.

Each house/unit has its own team of staff led by a Unit Manager and Deputy Unit Manager. Residential staff provide extensive support for young people. The work they do covers a variety of areas; for example, helping to develop social interactional skills and improving personal coping strategies. Staff provide advice and emotional support and implement therapeutic programmes as directed by our consultants and external professionals.


There is a pastoral team for KS3 and KS4 day pupils and they have a group name “Redwood”. Redwood provides high levels of emotional and practical support to all pupils through the day. They are link workers for the day pupils and the point of contact for parents, carers and other professionals. They work closely with the residential units.

Day pupils attend from 8.55am until 3.20pm.

Day pupils within the Primary provision are supported by the education staff and the Primary day project worker to ensure the same high levels of support.

School security

All visitors must report to the main office to sign in, where they are issued with a visitor’s badge and made aware of the school’s Safeguarding and Health and Safety procedures.

Adults who are not recognised as staff members will be challenged by staff if they are found within the school grounds. Visitors to the residential units must sign the visitors’ book.

The school has extensive CCTV coverage that is managed by waking night staff when pupils are in residence.