Skip to navigation

Promoting Positive Behaviour and Relationships

The standard of behaviour at High Close School is generally very high.  The premise of mutual respect runs throughout High Close. The pupils placed at High close are generally supportive and understanding towards one another and appreciate the help and support that staff give them.

There are however occasions where young people need support with managing difficult and painful feelings or situations of stress.  When this happens the staff work with the young person to support and de-escalate these situations.  All of the staff are trained in Therapeutic Crisis Intervention (TCI).

Therapeutic Crisis Intervention is a crisis management protocol developed by Cornell University for residential child care facilities. The purpose of the TCI protocol is to provide a crisis prevention and intervention model for residential child care facilities which will assist them in:

•Preventing crises from occurring

•De-escalating potential crises

•Effectively managing acute crisis phases

•Reducing potential and actual injury to children and staff

•Learning constructive ways to handle stressful situations

•Developing a learning circle within the organization

The focus of TCI as opposed to other behaviour management packages is to offer a therapeutic response to a young person in crisis.  To co-regulate alongside them with a view to de-escalating the pain based behaviours and avoiding outbursts.

Physical restraint is used as a very last resort and is done so with the minimum amount of force and the maximum amount of caring and support.

Physical interventions are used to safely contain acute physical behaviour that presents a danger to the young person or other people around them.  It is never used to enforce compliance or to demonstrate authority.  The staff are all trained in the approved techniques to ensure that if the need arises that young people are held safely and for the shortest length of time possible.

TCI is accredited by the British Institute of Learning Disabilities, (BILD) and is affiliated with Cornell University.   

For more information please visit http://rccp.cornell. TCI.com

‘Pupils make excellent progress in managing their challenging behaviours.  They develop alternative ways of expressing their difficult and challenging emotions’  

OFSTED care report January 2016