Frequently asked questions

Q. How do I get my child involved?

A. Complete the referral form and return it to us.

Q. Are the services free?

A. Most of the services are free to parents and carers, but if there are activities there maybe a small charge.

Q. Do you provide transport?

A. Transport is provided where parents or carers have difficulties providing their own transport.

Q. Do the children live at the project?

A. Our services enhance their lives at home, promote their independence within the community and support their families in caring for them.

Q. We don’t live in Waltham Forest - can my child use your services?

A. No, we only provide services for families who live within Waltham Forest.

Q. Do you provide training for your workers and volunteers?

A. Yes, we provide a range of training, including providing care for children with complex health needs.