Skip to navigation

Winners Club Terms & Conditions

1.Barnardo’s (the Promoter) is licensed by the Gambling Commission under licence numbers 000-004642-R-310383-011, 000-004642-N-305392-012. Winners Club (the Lottery) is subject to the laws of England, Wales and Scotland and run under the rules laid down by the Gambling Act 2005 (  

2.All proceeds from the Lottery, less the amounts paid in prizes in accordance with paragraph 13 below, go to Barnardo’s Children’s Charity (Registered office address: Tanners Lane, Barkingside, Ilford, Essex IG6 1QG). Registered Charity No: 216250 / SC037605. The responsible person for the Lottery is LaToya Charles: / telephone 0121 504 2445.

Age Verification

3.It is an offence for anyone under the age of 16 to enter a society lottery. By submitting your request to join the Lottery you represent and agree that:

a) You are 16 years of age or over;

b)You are a resident of Great Britain;

c)You will not buy or purport to buy an entry to the Lottery on behalf of anybody under the age of 16;

d)You will provide the Promoter with accurate entry information, including your name, personal address and telephone number and you accept that it is your responsibility to keep the Promoter informed of any changes to this information as soon as reasonably possible; and

e)You shall not be entitled to receive any prize if you are unable to substantiate, to the Promoter’s satisfaction, your representations under paragraphs 3(a), (b) and (c) above.

4.Any person found to be under 16 years old who has entered the Lottery will be excluded from future entries, have any payroll deductions that have been made refunded and, if applicable, any prizes won will be withheld.

Joining the Lottery

5.To request to join the Lottery you must provide your employer with a completed joining form. Your employer will send your joining form to the Promoter who will then write to you at the email or home address provided on the joining form, to provide the Lottery Terms and Conditions and your employer’s future draw dates.

6.Each participating employer has its own draw for its own employees, which is managed and facilitated by the Promoter in accordance with these Terms and Conditions.

Payroll Deductions and Partial Payment

7.The cost of 1 weekly entry to the Lottery prize draw is £1. Payment for the Lottery entries will be made via payroll deductions only. Your employer will implement the payroll deduction directly from your pay once a completed joining form with authorisation has been received and only at the start of a new draw period.

8.The Lottery draws take place every 13 weeks (each 13 week cycle is a “draw period”) and all of your entries purchased during the draw period will be included in the draw as a chance to win. To be included in the draw, you must have purchased at least one entry per week during the draw period (13 entries in total).  It is possible for players to purchase multiple entries each week up to a maximum of 10 entries per week.

9.The amount taken from your pay will depend on the frequency of your pay date. If you purchase the minimum of 1 entry per week, the following deductions will be made on your payday:

a.£1 if you are paid weekly

b.£4.34 if you are paid monthly

c.£4 if you are paid every four weeks                                                                                            

If you sign up for multiple weekly entries the above figures will be multiplied by the number of multiple entries purchased (up to a maximum of 10 entries per week).

10.For each set of 13 entries, monthly paying players will be contributing £13.02 per draw period and the Promoter will treat the additional 2 pence per 13 entries as a donation to Barnardo’s Children’s Charity.

11.If you have purchased less than 13 entries during a draw period or any payments have been missed you will not be included in the draw and any payroll deductions made for that draw period will be treated by the Promoter as a partial payment.

12.Partial payments will be removed from the draw fund. You can request a refund of partial payments by making the request in writing to within 90 days of the draw date. Upon the expiry of the 90 day period, unclaimed partial payments will be treated by the Promoter as a donation to Barnardo’s Children’s Charity.

Lottery Prize Fund and Customer Funds

13.Your employer will send the Promoter 100% of the payroll deductions they have made for the Lottery within five working days of the deductions being taken. At the end of each draw period the Promoter will split the total sum of payments received for the Lottery with 80% of the proceeds going to Barnardo’s Children’s Charity and 20% being put into the Lottery’s prize fund.

14.The Promoter will hold all customer funds in a segregated bank account of trust status to protect the customer funds against the insolvency of the Promoter. This is considered a ‘medium’ level of protection by the Gambling Commission. Customer funds are player funds for lottery tickets that the Promoter holds on behalf of the players until the Lottery draw, including prize funds that have been allocated but not yet paid to the winner.

Prize Draws and Prize Payments

15.The draw is completed by the Promoter using your employer’s payroll schedule of payments, player names and employee numbers using a proprietary software random draw selector to select winners and the process is witnessed by a designated person at the Promoter.

16.The Promoter will contact your employer to announce the winners of the draw and the date on which the next draw will take place. There are no alternatives to the cash prizes and no interest is payable.

17.The Promoter will pay the prizes directly to the winners of the Lottery by cheque or BACS, as the player requests, within 28 days of the draw date. Please note if you are a winner it may take up to 4 weeks for your cheque to arrive. In the event of a delay, winners will be notified by post or telephone as soon as reasonably possible.

18.Whilst every effort will be made to contact winners, if we are unable to make contact within 90 days of the draw, unclaimed prizes will be used to fund Barnardo’s vital work.

19.Cheques are valid for 6 months from their date of issue. Any prize cheques that are not cashed within this time will be deemed to be cancelled and be treated as a donation to Barnardo’s Children’s Charity.

20.The Promoter accepts no liability for loss, theft or delay and is not liable for any late bank payments.

Responsible Gambling

21.The Lottery is intended to be a fun way to support the Promoter’s work. If you feel you have a problem with gambling please visit the Promoter’s website or visit the Gambleaware website,  or call the National Helpline on 0808 8020 133 – lines are open 8.00am until midnight where you can get help and advice.


22.You can self-exclude from the Lottery or ALL of the Promoter’s lotteries for a minimum period of 6 months and up to a period of 5 years if it is needed. Any self-exclusion period may, on request, be extended for one or more further periods of at least 6 months.

23.This can be done by visiting or by making the request in writing to the Supporter Care Team at the Promoter’s registered office address (see point 2). You should read the guidance notes on the consequences of self-exclusion and agree to them before the period commences. A copy of the self-exclusion guidance notes is available on request or on the website:


24.To stop payment deductions for the Lottery please request this in writing to your employers’ payroll team directly.

25.Where payroll deductions are cancelled part way through a draw period, any payroll deductions already made during that period will be treated as a partial payment in accordance with paragraph 12 above.

Data Protection

26.The Promoter will comply with the Data Protection Act 1998 to protect your personal data for the purposes of administering your participation in the Lottery and communicating with you about the Lottery. The Promoter will not share your data with third parties for marketing purposes. Unless otherwise indicated by you, the Promoter may occasionally send you information to keep you up to date with the work that your contributions help fund and other ways in which you can support the Promoter.


27.All complaints and disputes relating to the Lottery will be dealt with by the Promoter in accordance with the Promoter’s lottery specific Complaints and Disputes policy and procedure, a copy of which is available at or by emailing

28.In the event a ‘dispute’ (as defined within the Promoter’s policy) cannot be resolved by these means then it may be referred to Alternative Dispute Resolution (ADR). As a member of the Lotteries Council, the Promoter’s ADR entity will be The Independent Betting Adjudication Service (IBAS). IBAS is a free to use service and its contact details are set out below:

Independent Betting Adjudication Service, PO Box 62639, London, EC3P 3AS

Telephone: 020 7347 5883


Promoter Rights

29.The Promoter has the right to change or update the Lottery rules and/or Lottery prize fund at its discretion. You will be notified of material changes to the rules via the email or postal address provided on your joining form, before those changes take effect. If the Promoter does not have an email or postal address for a player, the Promoter will alert the player to changes to the Lottery’s rules on its website:

30.The Promoter reserves the right, without notice or reason, to cancel or refuse entry into the Lottery. This decision shall be final and binding.