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Frequently Asked Questions

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  1. How does a Payroll Giving scheme work and what are the benefits?
  2. What is a Payroll Giving Agency?
  3. What should I do if my employer doesn’t currently have a Payroll Giving Scheme?
  4. How do I know that Barnardo's have received my donation?
  5. How do I increase or cancel my donation?
  6. What happens to my Payroll Giving deduction if I leave my job?
  7. Can I still give through my pension?
  8. I want to set up a Payroll Giving scheme for my employees, how do I get started?
  9. Can a company match the donations made by my employees?
  10. My company already has a Payroll Giving scheme for Barnardo’s. Where do I send the money to?
  11. Who can I contact for further information?

1. How does a Payroll Giving scheme work and what are the benefits?

The Payroll Giving Scheme is a simple, tax-effective way for your employees to give to Barnardo’s from their pay.

2. What is a Payroll Giving Agency?

All companies that have a Payroll Giving Scheme in place need to be registered with a Payroll Giving Agency (PGA). PGAs are required to handle donations on behalf of employers and make sure that the funds are distributed to the charities.

3. What should I do if my employer doesn’t currently have a Payroll Giving scheme?

Contact us and we will ask your employer to set up a Payroll Giving Scheme.

Telephone: 0121 550 5271/504 2445

Email: workplacegiving@barnardos.org.uk

4. How do I know that Barnardo’s have received my donation?

Your donation is important to us and once you join the scheme we will write to you to thank you. We may also send you updates on our work.

5. How do I increase or cancel my donation?

Your payroll department are responsible for any deductions taken from your pay, so if you would like to increase or cancel your donation you will need to notify them in writing.

6. What happens to my Payroll Giving deduction if I leave my job?

If you leave your current employer your Payroll Giving donation will automatically stop. We recommend you contact the payroll department of your new employer to see if they have a scheme. If they don’t have a scheme please refer to Question 3 above, or we can arrange for you to set up a Direct Debit for your donations.

7. Can I still give through my pension?

If you are donating through the tax-free Payroll Giving Scheme, then yes, if you receive an occupational pension and the pension provider deducts tax through the PAYE scheme, you are still eligible. Simply ask your occupational pension provider to make a donation from your pension before the tax has been deducted.

8. I want to set up a Payroll Giving scheme for my employees, how do I get started?

Find out more about the full benefits of tax-free Payroll Giving and download our Payroll Giving Employers' Guide (PDF) to help you get started.

9. Can I match the donations made by my employees?

Yes, matching your employees’ donations can tie in with both your business and community investment aims. You can match your employees' gifts £1 for £1, or put a cap on how much you match per employee. For further information please contact us.

10. My company already has a Payroll Giving scheme for Barnardo’s. Where do I send the money to?

If you would like to pay by BACS you can request the bank details by emailing us. Please provide details of the company name, full postal code and your Barnardo’s supporter number (don’t worry if you don’t already have this as we can email it to you).

If you want to pay by cheque please make this payable to ‘Barnardo’s’ and send to:

Supporter Donations
Barnardo's
Tanners Lane
Barkingside
Ilford
Essex
IG6 1QG

To allow us to allocate your payment quickly, please send the following information with your payment:

  • a list of all employees who are donating via the scheme
  • Barnardo’s supporter number – we can provide you with this
  • details of anyone who has left or joined the scheme
  • details of any changes to employee information e.g. name change

11. Who can I contact for further information?

Please write to us at:

The Workplace Giving Team
Barnardo's
Fundraising & Marketing
Brooklands
Great Cornbow
Halesowen
West Midlands
B63 3AB

telephone: 0121 550 5271/504 2445

Email: workplacegiving@barnardos.org.uk

Did you know? £10 pays for two days' food for a child trying to escape abuse through prostitution.

Contact the Workplace Giving Team

Call us on:
0121 504 2445

Email the Workplace Giving Team

Write to us at:
Workplace Giving team
Barnardo’s
Brooklands
Great Cornbow
Halesowen
West Midlands
B63 3AB