In their words
At Family Matters we regularly discuss and consult with families who have received a service from us or are currently working with the project.
Here are some comments and views on our intensive family support service.
“I have a better relationship with the children because I have changed my reactions to the things they do. I used to shout a lot but now I try harder to listen and talk to the children” - Parent
“My partner supports me with more household tasks” - Parent
“The couple are pulling together. Their daughter’s behaviour is better as Mum and Dad are more confident and able to deal with her temper tantrums which occur less frequently” – Health Visitor
“Mum and Dad have actively sought our support and worked hard to improve the conditions in the home” – Social Worker
Participation is an important principle in our work with parents in groups. Parents themselves have provided information on what has helped them.
“Good crèche, bright, happy room”“Relaxed atmosphere”“Constructive”
“Too good to miss”“Helpful”Our work with young people in groups is a more recent development in our services at Family Matters. However, young people have given us a lot of information on what they think of our services.
